Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
A World of Resources
-
- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1.7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
-
- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.

Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journey
To deliver world class service, see the big picture, value people, drive results and do the right thing.
We are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
10+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
80
YEARS IN
INDUSTRY
2,100
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
+1000
WEDDINGS IN DIFFERENTS ROMANCE DESTINATIONS
Corporate Overview
PSAV AND ENCORE join forces to become the global leader under the brand name, Encore. With more than 200 properties in Mexico, Jamaica and Punta Cana; In 2019 we held more than 5,000 events together, of which more than 1,000 were weddings.
We are a group of professional experts in event design and production always innovating and using the latest technological trends in the market to create impactful projects.
Now as Encore we have experienced a tremendous growth, expanding event solutions to create inspiring, transforming and innovative moments.
Interacting with the audience is a fundamental part of any event. From a small work meeting to a big production; our goal is to provide a unique experience taking care of every detail ensuring the success of each event.
We are more than an audiovisual supplier, we are your production advisers. We are an ally that will help you achieve your communication goals; taking care of even the smallest detail. We know the market and we are passionate about what we do.
Encore offers custom solutions that meet every need providing a tailored suite for in person, virtual and hybrid events. We use creativity and innovation to create impact in events that transform.
Meet our business divisions:
Weddings by Encore
With more than 1000 weddings executed in 2019, we transform your ideas into reality, we have a great event production team which has the knowledge to create a tailored suite and achieve that perfect and unforgettable atmosphere.
Systems Integration
Experts in analysis, design and implementation in projects of fixed installations such as audio, lighting, automation and security.

Interacting with the audience is a fundamental part of any event. From a small work meeting to a big production; our goal is to provide a unique experience taking care of every detail ensuring the success of each event.
We are more than an audiovisual supplier, we are your production advisers. We are an ally that will help you achieve your communication goals; taking care of even the smallest detail. We know the market and we are passionate about what we do.
Encore offers custom solutions that meet every need providing a tailored suite for in person, virtual and hybrid events. We use creativity and innovation to create impact in events that transform.
Meet our business divisions:
Weddings by Encore
With more than 1000 weddings executed in 2019, we transform your ideas into reality, we have a great event production team which has the knowledge to create a tailored suite and achieve that perfect and unforgettable atmosphere.
Systems Integration
Experts in analysis, design and implementation in projects of fixed installations such as audio, lighting, automation and security.
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for driving t... Learn More
Becky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Cathy Schlosberg
Cathy Schlosberg was named SVP, Marketing, of Encore in June 2019. She is responsible for global marketing, brand, customer experience, insights, comm... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Tara Higgins
Tara Higgins is a global business leader and branding legend. She has taken on massive projects for some of the world’s most innovative businesses t... Learn More
Whit Markowitz
Whit Markowitz joined PSAV in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His a... Learn More
Dustin Worley
With more than 16 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley serves... Learn More
Mike Stengel
Mike Stengel was named Encore’s Senior Vice President, Strategic Accounts and Venue Relations in September 2020. He leads Encore’s focus on develo... Learn More
Neal Tritton
Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various sectors p... Learn More
Fernando Masini
Fernando Masini offers a quality standard to all business partners as Vice President of Operations in Mexico. Connecting and inspiring people have bee... Learn More
Salvador Salazar
With great responsibility, commitment and pride to be part of the great Encore family, Salvador Salazar leads the Sales team of the Direct Clients and... Learn More
Cecilia Blancarte
With extensive experience within the hotel industry and with the support of 10 years as Sales Manager in the main hotel chains, Cecilia Blancarte lead... Learn More
Rodrigo Losada
With extensive experience in the production of events around the world for important brands such as: AWS, Johnson & Johnson, LÓreal, Motorola, JA... Learn More
Ulises Hernández
Ulises Hernández is responsible for fixed installation audiovisual projects in the commercial, corporate and hotel sectors. The perspective and perfe... Learn More
Mónica Méndez
Motivated by the great potential and commitment that each member of the company has, Mónica Méndez directs and provides support to the most importan... Learn More
Martha Duarte
Honesty and respect are two values that distinguish Martha Duarte's work of excellence, and it is precisely these values that have allowed... Learn MoreIndustry Advocacy
In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.
Many things will change but one will remain, the need for human connection.
Meetings and events will continue and we will continue creating events that transform.
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.







Intrado Digital Media and Encore Enter Strategic Partnership to Lead the Future of Business Events
Global industry leaders combine production and technology services to deliver unmatched event experiences for virtual and in-person audiences Islandia, NY and Schiller Park, IL – June 29, 2021 – Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, and Encore, a leading global event production company, today announced a strategic partnership between … Read More

Global Leaders Cvent and Encore Announce Strategic Partnership to Offer Unique End-to-End Virtual and Hybrid Events Solution
Partnership combines Cvent’s leading event marketing and management platform and Encore’s global production capabilities to help organizations deliver more engaging and impactful experiences SCHILLER PARK, Ill., and TYSONS, VA., June 15, 2021 – Cvent, a market-leading meetings, events and hospitality technology provider, and Encore (created through the merger of Encore and PSAV), a leading global … Read More

As Industry Restarts In-person Events, PCMA and Encore Enter Three-year Partnership for Digital Event Strategist Program to Support Hybrid Future
Three-year Partnership for Digital Event Strategist Program to Support Hybrid Future Three-year Partnership for Digital Event Strategist Program to Support Hybrid Future SCHILLER PARK, Ill., June 2, 2021 – PCMA’s Digital Event Strategist (DES) certification for event professionals has secured a new partner to extend its impact on the industry recovery. Encore, a leading global … Read More