Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
A World of Resources
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- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1.7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
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- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
We are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
350,000
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
15+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
85
YEARS IN
INDUSTRY
2,200
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
+1000
WEDDINGS IN DIFFERENTS ROMANCE DESTINATIONS
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for driving t... Learn More
Becky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Trevor Ferguson
Trevor Ferguson was named Chief Operating Officer of Encore in April 2023. He is responsible for driving operational priorities to support the company... Learn More
Georgina Flores
Georgina Flores was named Chief Marketing Officer of Encore in November 2023. She is responsible for driving the marketing and communications strategy... Learn More
Tara Higgins
Tara Higgins is a global business leader and branding legend. She has taken on massive projects for some of the world’s most innovative businesses t... Learn More
Whit Markowitz
Whit Markowitz joined PSAV in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His a... Learn More
Poonam Mohan
Poonam Mohan joined Encore as its Chief Information Officer in September 2023. She leads the IT function in delivering innovative solutions that assis... Learn More
Mike Stengel
Mike Stengel was named Encore’s Senior Vice President, Strategic Accounts and Venue Relations in September 2020. He leads Encore’s focus on develo... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Amanda Armstrong
Amanda Armstrong was named in the top five Women of Influence by Meetings Net Magazine and one of the 50 Most Influential Meeting Professionals by Me... Learn More
Michelle Brown
Michelle Brown was named Senior Vice President of Operations & Customer Excellence for Encore in April 2023. She is responsible for aligning the c... Learn More
Nick Chakiris
Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018. In this role, he man... Learn More
Phil Cooper
As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn More
Bill Dayton
As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn More
Sean Gillis
Sean Gillis, SVP Finance, joined Encore in 2017 and is now responsible for leading the organizations FP&A, Pricing Strategy, and Workforce Excelle... Learn More
Craig Hill
Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn More
Annette Moody
Annette Moody serves as Senior Vice President, Production Group for Encore. She joined Encore in 2002 as Regional Vice President of Operations, and wa... Learn More
Andy Nichols
Andy Nichols was appointed Senior Vice President, Strategic Partnerships in January 2020. His primary focus is enhancing global hotel chain venue part... Learn More
John Rissi
John is the Senior Vice President, Customer, and Industry Relations. John’s focus is to create a persistent focus on the customer in the actions... Learn More
Darius Vaskelis
Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn More
Dustin Worley
With more than 17 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley has se... Learn More
Neal Tritton
Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various sectors p... Learn More
Fernando Masini
Fernando Masini offers a quality standard to all business partners as Vice President of Operations in Mexico. Connecting and inspiring people have bee... Learn More
Salvador Salazar
With great responsibility, commitment and pride to be part of the great Encore family, Salvador Salazar leads the Sales team of the Direct Clients and... Learn More
Cecilia Blancarte
With extensive experience within the hotel industry and with the support of 10 years as Sales Manager in the main hotel chains, Cecilia Blancarte lead... Learn More
Monica Mendez
Motivated by the great potential and commitment that each member of the company has, Mónica Méndez directs and provides support to the most importan... Learn More
Ulises Hernandez
Ulises Hernández is responsible for fixed installation audiovisual projects in the commercial, corporate and hotel sectors. The perspective and perfe... Learn More
Industry Advocacy
In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.
Many things will change but one will remain, the need for human connection.
Meetings and events will continue and we will continue creating events that transform.
Encore Earns Bronze Medal from Globally Recognized Sustainability Platform
EcoVadis validates Encore’s business sustainability commitments and performance SCHILLER PARK, IL May 7, 2024 – Encore announced today it received a bronze medal from EcoVadis, theworld’s most trusted provider of business sustainability ratings. Awarded during Earth Week, this medalapplies to all Encore global operations, including international subsidiaries and Hargrove from Encore. Encore earned a place … Read More
Encore Named As The Official Solutions Partner For Forbes Travel Guide
SCHILLER PARK, IL, Nov. 13, 2023 — Encore, the global leader of event technology partnerships at Four- and Five-Star rated properties, has been named the Official Event Solutions Company by Forbes Travel Guide. Forbes Travel Guide (“FTG”) recognized Encore for its leadership in the event technology industry, dedication to elevating the role of on-site audiovisual … Read More
Encore Announces Illuminating a Brighter Future Responsible Business Platform
The company also appoints Patrick Sullivan as Director, Global Sustainability Encore is pleased to announce a new platform for responsible business, Illuminating a Brighter Future. The platform unites Encore’s breadth of initiatives that make the world a better place through a spotlight on people, spotlight on planet and spotlight on responsibility. As a hospitality company … Read More